I can’t tell you how much I appreciate the hard work that each of you are doing to care for our ever-increasing patient volumes at Reston Hospital Center. We saw record admissions, surgeries and visits in 2011 and January 2012. Just to give some perspective, October 2010 was the first month in our history that we had 1,000 admissions. We have consistently exceeded that threshold most months since then. In fact, we saw our highest admission rate ever in January 2012 with 1,117 admissions (that is a 23% increase compared to January 2011). At the same time the number of births increased by 28% and the number of inpatient surgeries increased by 15%. None of this could have been accomplished without your commitment and dedication to our patients, our physicians and this hospital. Thank you! Thank you! Thank you!
In light of this growth we are working through a series of steps to best support our employees and our patients:
- We have revamped and streamlined our recruitment process to more rapidly post open positions and recruit highly qualified applicants. Adding strong staff members to our team is a top priority.
- We are investing in new and improved information systems and technologies (such as Pyxis and Meditech upgrades) to streamline our care patient care model.
- We are fast tracking several LEAN projects to positively impact operational effectiveness and efficiency with a specific focus on improving the throughput process for patients from the ER and OR to their inpatient rooms and ultimately through to discharge.
As a patient or an employee, what opportunities do you see for us to improve how we provide or receive great care at Reston Hospital Center?